Brown Chevrolet Buick GMC of Eagle Pass

Our Reviews

Rocio R|2026 Chevrolet Equinox

Confirmed Sales Customer

5/19/2025

It’s was good service

PABLO TORRES

5/20/2025

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

UVALDE, TX

Maria D|2025 Buick Encore GX

Confirmed Sales Customer

5/22/2025

This was the only dealership I did not walk out of, they were professional, transparent, and accommodating. They even did me the pleasure of delivering my vehicle. Would highly recommend

PABLO TORRES

5/23/2025

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

DEL RIO, TX

Karynna G|2025 Buick Encore GX

Confirmed Sales Customer

5/28/2025

Great and fast experience, my sales person and his team did amazing!

GERARDO RODRIGUEZ

5/29/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

EAGLE PASS, TX

Gevanna C|2025 Chevrolet Trax

Confirmed Sales Customer

5/30/2025

Courteous helpful attentive

AURELIO MORALES

5/31/2025

Hi, we really appreciate your positive review! Thank you again for choosing Brown Chevy Buick GMC of Eagle Pass and we hope to see you again.

Business Response

EAGLE PASS, TX

Enrique V|2024 GMC Sierra 1500

Confirmed Service Customer

6/11/2025

Good Job

6/12/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Brown Chevy Buick GMC of Eagle Pass

Business Response

EAGLE PASS, TX

Veronica C|2025 Buick Envista

Confirmed Sales Customer

6/18/2025

As a first-time car buyer, I couldn’t have asked for a more seamless or enjoyable experience. From the moment I walked into the dealership, I was greeted with professionalism, warmth, and an exceptional level of customer care. Every step of the process was handled with clarity and integrity, which made me feel confident and informed throughout the entire experience.

GERARDO RODRIGUEZ

6/19/2025

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Brown Chevy Buick GMC of Eagle Pass and we hope to see you again soon!

Business Response

EAGLE PASS, TX

Hilda B|2025 Chevrolet Equinox

Confirmed Service Customer

6/20/2025

☺️

6/21/2025

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

CARRIZO SPRINGS, TX

Manuel R|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/23/2025

Fast service and customer service are excellent.

6/24/2025

Hi there, thank you for taking the time to leave a review for us at Brown Chevy Buick GMC of Eagle Pass. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

EAGLE PASS, TX

Daniel G|2024 Chevrolet Colorado

Confirmed Sales Customer

5/12/2025

Very prompt. Very professional

GERARDO RODRIGUEZ

5/13/2025

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Brown Chevy Buick GMC of Eagle Pass. Thank you again for the great review!

Business Response

EAGLE PASS, TX

Corey C|2024 Chevrolet Malibu

Confirmed Service Customer

5/17/2025

Asked for basic maintenance. Only got charged for parts that were "needed"

5/18/2025

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team. We look forward to serving you again.

Business Response

PALESTINE, TX

Rosalinda V|2025 GMC Canyon

Confirmed Sales Customer

5/26/2025

Excellent, the customer service is amazing, my experience there is always great, that’s why I always go back to purchase my vehicles there.

RENE HERRERA

5/27/2025

Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

EAGLE PASS, TX

Graciela R|2025 Buick Envision

Confirmed Sales Customer

5/27/2025

THE SALES MEN ARE VERY NICE

PABLO TORRES

5/28/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

EAGLE PASS, TX

Conrado P|2025 Chevrolet Trax

Confirmed Sales Customer

5/28/2025

Very good

CARLO RIOS VARA

5/29/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Brown Chevy Buick GMC of Eagle Pass! Thank you, and have a fantastic day!

Business Response

EAGLE PASS, TX

Martha S|2025 Buick Encore GX

Confirmed Sales Customer

6/13/2025

Was great

GERARDO RODRIGUEZ

6/14/2025

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

EAGLE PASS, TX

Gary S|2025 GMC Canyon

Confirmed Sales Customer

6/17/2025

78852

ADRIAN MATA

6/18/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

EAGLE PASS, TX

Clariza G|2025 Chevrolet Tahoe

Confirmed Sales Customer

6/30/2025

Excellent!

ADRIAN MATA

7/1/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

EAGLE PASS, TX

Raynaldo R|2023 Chevrolet Suburban 1500

Confirmed Service Customer

7/1/2025

The repair did take several days. We got a rental. Clara was great on explaining the process.

7/2/2025

Hello, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Brown Chevy Buick GMC of Eagle Pass

Business Response

EAGLE PASS, TX

Juan R|2023 GMC Yukon

Confirmed Service Customer

7/3/2025

Very professional, honest with their time the work is gonna take, I was gonna go back home but instead the young lady said it should be an hour so I just waited instead

7/4/2025

Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

EAGLE PASS, TX

Juan G|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

6/26/2025

Great experience! Great customer service with my salesman Aurelio Morales for finding the truck I wanted. And great deals with Sal Battaglia and the team at Brown Chevorlet!

AURELIO MORALES

6/27/2025

We’re thrilled to hear Aurelio helped you find just the truck you wanted—and big thanks for recognizing Sal and the Brown Chevy Buick GMC of Eagle Pass team for sealing the deal! When the right people and the right vehicle come together, it’s nothing short of a great experience!

Business Response

EAGLE PASS, TX

Sonia L|2024 Buick Encore GX

Confirmed Service Customer

7/1/2025

Simple , quick and they do exactly what needs to be done on my vehicle

7/2/2025

Hi there, thank you so much for your positive comments about Brown Chevy Buick GMC of Eagle Pass! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

EAGLE PASS, TX

Francisco H|2022 Chevrolet Malibu

Confirmed Service Customer

7/1/2025

Excellent

7/2/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

EAGLE PASS, TX

Veronica F|2025 GMC Sierra 1500

Confirmed Sales Customer

7/3/2025

robert super profession

ROBERTO GUADALAJARA

7/4/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

EAGLE PASS, TX

Alicia P|2025 Buick Envision

Confirmed Sales Customer

7/4/2025

It was a great experience no hassle handled in a timely manner .

GERARDO RODRIGUEZ

7/6/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

WESLACO, TX

Luis H|2020 GMC 1500 Sierra

Confirmed Service Customer

7/9/2025

The ladies helping at the service department as very welcoming and attentive.

7/10/2025

Thank you for recognizing the warm and attentive care from our service team! The ladies at the desk will be thrilled to hear your kind words. We’re always just around the corner with a smile and support whenever you roll in!

Business Response

EAGLE PASS, TX

Eduardo C|2025 GMC HUMMER EV SUV

Confirmed Sales Customer

7/12/2025

Carlo, help to proceed with the purchase of my new Hummer EV

CARLO RIOS VARA

7/13/2025

Congratulations on your new vehicle! Our staff is committed to providing each of our clients with the best automotive experience. Your satisfaction is important to us, so we want to sincerely thank you for choosing Brown Chevy Buick GMC of Eagle Pass and we hope to see you again soon!

Business Response

EAGLE PASS, TX

Claudio H|2024 GMC Yukon

Confirmed Service Customer

7/26/2025

Everyone was very helpful and courteous.

7/27/2025

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

EAGLE PASS, TX

Juan T|2017 Chevrolet Tahoe

Confirmed Service Customer

7/29/2025

It was ok

7/29/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. " It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

EAGLE PASS, TX

Juan D|2022 Chevrolet Suburban

Confirmed Service Customer

7/3/2025

Good service

7/4/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

EAGLE PASS, TX

Maria U|2019 Buick Encore

Confirmed Service Customer

7/16/2025

The girls in service de pan me Carrazco to the mechanics are great! I’m always treated and I’m the only customer….super great place!

7/18/2025

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

EAGLE PASS, TX

Estela V|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/28/2025

Muy amables

7/29/2025

Hola, nos alegra mucho haberle brindado una experiencia tan positiva. Estaremos encantados de ayudarle si surge alguna otra necesidad. Saludos cordiales, Brown Chevy Buick GMC de Eagle Pass.

Business Response

EAGLE PASS, TX

Edith R|2026 GMC Terrain

Confirmed Sales Customer

7/30/2025

Jerry is the best one ever

GERARDO RODRIGUEZ

7/31/2025

Jerry will be over the moon to hear this! Being called "the best one ever" is no small praise, and we’re lucky to have him making such a strong impression on guests like you.

Business Response

EAGLE PASS, TX

Brenda L|2020 Chevrolet Traverse

Confirmed Service Customer

8/10/2025

Excellent customer service. Attentive staff

8/11/2025

Thank you for recognizing our team’s attentiveness and commitment to excellent service! Feedback like yours inspires us to keep delivering the highest level of care. We’re here for you anytime you need us!

Business Response

EAGLE PASS, TX

Flor M|2023 Chevrolet Blazer

Confirmed Service Customer

8/13/2025

First of all, I feel that someone should’ve reached out to me about bringing in my car for it’s 6 month inspection and oil change rather than me having to look up whether or not it was due and me making the appointment. Also, when the client gets to the service dept, it would be nice if someone came out to take the car from us, instead of having to go inside and wait to be helped. No one seemed to care the day I went, I stood around for a while before I had to ask to be helped even though there were several staff there. When my car was ready it was the same. I had to look for someone to help me out and return my car to me. No one went over what was done to my car, there should be a checklist to go over with me. I just assumed that everything was checked over. All in all really terrible customer service

8/14/2025

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

EAGLE PASS, TX

Mario B|2026 GMC Canyon

Confirmed Sales Customer

8/13/2025

They made me very happy

GERARDO RODRIGUEZ

8/14/2025

We’re so glad to hear that! Thank you for sharing, and we look forward to seeing you again.

Business Response

EAGLE PASS, TX

Andres V|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/15/2025

all good

8/17/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

EAGLE PASS, TX

Rebecca C|2025 Buick Enclave

Confirmed Service Customer

8/16/2025

Service was quick and staff was very friendly.

8/17/2025

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!

Business Response

UVALDE, TX

Arturo R|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

8/19/2025

Very courtious and knowledgable staff. Recommended replacement of the A/C filter on my pickup which was replaced.

8/20/2025

Hello, we're happy to hear you had such a positive experience with our team! If there's anything further we can do for you, we are happy to help!

Business Response

EAGLE PASS, TX

Alfredo G|2025 Chevrolet Tahoe

Confirmed Sales Customer

8/21/2025

Our car salesman , Rene was very courteous and knowledgeable about the vehicle we were shopping for. Very good shopping experience at Brown in Eagle Pass. We love our Tahoe!

RENE HERRERA

8/22/2025

Hi there! We're so happy we were able to help you out! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Alfredo! We look forward to helping again in the future. Take care!

Business Response

EAGLE PASS, TX

Ramiro S|2025 Chevrolet Malibu

Confirmed Service Customer

9/8/2025

Oil stains on my doors abc seats after a oil change

9/9/2025

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

CRYSTAL CITY, TX

Violeta A|2025 Buick Envista

Confirmed Sales Customer

9/11/2025

I DID NOT PHYSICALLY GO TO DEALERSHIP, BUT CARLO VARA WAS DE SALESPERSON THAT SOLD ME THE CAR. HE WAS GREAT HELPFUL AND COURTEOUS.

CARLO RIOS VARA

9/12/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Violeta! We are always more than happy to assist you if anything else comes up. Best wishes, Brown Chevy Buick GMC of Eagle Pass

Business Response

LAREDO, TX

Elias A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/15/2025

Excelente atención

AURELIO MORALES

9/16/2025

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!

Business Response

EAGLE PASS, TX

Ricardo C|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

9/22/2025

It was great

9/23/2025

We’re glad to hear your experience was great—it’s simple moments like these that motivate us to keep delivering service worth talking about. We look forward to seeing you again soon!

Business Response

EAGLE PASS, TX

Antonia M|2018 Chevrolet Equinox

Confirmed Service Customer

8/18/2025

Service was fast

8/19/2025

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

EAGLE PASS, TX

Sonia G|2025 Chevrolet Trax

Confirmed Sales Customer

8/20/2025

Satisfactory in proposals and attentions

CARLO RIOS VARA

8/21/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

ANDREWS, TX

Ermilo D|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

9/23/2025

💯

9/24/2025

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best wishes, Brown Chevy Buick GMC of Eagle Pass

Business Response

EAGLE PASS, TX

Maria O|2023 GMC Canyon

Confirmed Service Customer

9/23/2025

Personnel were very professional and cordial to our needs

9/24/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

EAGLE PASS, TX

Aurora O|2025 Buick Envista

Confirmed Sales Customer

9/23/2025

Excellent service

GERARDO RODRIGUEZ

9/24/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

EAGLE PASS, TX

Jillian M|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

9/26/2025

Carlos Montoya and Financial team was very professional, curious, and helped us with everything we needed. What we liked is that we were not pushed to make a purchase ( no salesman pushing us to buy eagerness) and we were allowed to take our time when making decisions.

CARLOS MONTOYA

9/27/2025

Carlos and the Financial team will be thrilled to hear your feedback! We’re glad you felt comfortable and unpressured during your visit, and we look forward to assisting you again soon.

Business Response

DEL RIO, TX

Miguel C|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

9/26/2025

Aurelio Morales did great always good to buy from him and brown chevy

AURELIO MORALES

9/27/2025

Aurelio will be thrilled to hear your praise! We’re glad your buying experience was enjoyable, and we look forward to welcoming you back to Brown Chevy soon.

Business Response

EAGLE PASS, TX

Jesus L|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

9/26/2025

Todo excelente Clara y Madeline me atendieron muy bien Muchas gracias

9/27/2025

¡A Clara y Madeline les encantarán sus elogios! Nos alegra que todo haya ido de maravilla y que se hayan sentido bien atendidos. Esperamos poder atenderles pronto para que disfruten de otra visita excepcional.

Business Response

SAN ANTONIO, TX

Carolina B|2024 Chevrolet Malibu

Confirmed Service Customer

10/7/2025

GOOD SERVICE- POLITE CUSTOMER SERVICE

10/8/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

EAGLE PASS, TX

Abbas S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/26/2025

Every one was cordial and prompt in providing needed services!

9/27/2025

We’re glad your visit was both friendly and timely! Making service efficient and welcoming is always our goal, and we look forward to welcoming you again on your next visit.

Business Response

QUEMADO, TX

Luis T|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/17/2025

Very friendly n helpful

GERARDO RODRIGUEZ

10/18/2025

Thank you for your kind words! We’re happy to hear our team made your visit friendly and helpful. Wishing you a fantastic day!

Business Response

QUEMADO, TX

Norma M|2026 GMC Sierra 1500

Confirmed Sales Customer

10/22/2025

Great experience, no problems , customer service was excellent exceptional.

ROBERTO GUADALAJARA

10/23/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

EAGLE PASS, TX

Patricia H|2023 Chevrolet Colorado

Confirmed Service Customer

11/3/2025

problem was fixed within 2 hours and brought my truck to work to drop it off. EXCELLENT SERVICE

11/3/2025

We love hearing that your issue was fixed quickly and that our team went the extra mile — literally — by dropping your truck off at work! Fast, thoughtful service is what we aim for every day, and we’ll be ready to do it again next time you need us!

Business Response

EAGLE PASS, TX

Pedro M|2025 Buick Envista

Confirmed Sales Customer

11/5/2025

Jerry Martinez was awesome. The whole process was smooth, easy, and not stressful. He helped me find a vehicle that fit my needs.

GERARDO MARTINEZ

11/5/2025

We’re glad to hear Jerry made your car-buying experience smooth, easy, and stress-free! It’s wonderful to know he helped you find the perfect vehicle to fit your needs. Thank you for sharing your experience—we’ll be ready to provide the same attentive and seamless service for anyone you send our way!

Business Response

EAGLE PASS, TX

Dora L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/14/2025

I had an outstanding experience working with Rene Herrera ! From the moment I walked into the dealership, they were professional, knowledgeable, and genuinely focused on helping me find the right vehicle—not just making a sale. They listened to what I needed, answered every question with patience, and made the entire process surprisingly smooth and stress-free. What impressed me most was their transparency and honesty. There were no games, no pressure, and no hidden surprises—just clear communication and exceptional customer service. They went above and beyond to get me a great deal and made sure I was comfortable with every step of the process. I absolutely love my new car and couldn’t be happier with the experience. If you’re looking to buy a vehicle, I highly recommend asking for Rene. You won’t be disappointed!

RENE HERRERA

11/15/2025

Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Dora! Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

EAGLE PASS, TX

Miguel G|2025 Chevrolet Equinox

Confirmed Service Customer

10/13/2025

Good

10/14/2025

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

EAGLE PASS, TX

Jeannette H|2022 Chevrolet Trax

Confirmed Service Customer

10/17/2025

It was fast, efficient, and friendly.

10/18/2025

Thank you for sharing! Fast, efficient, and friendly service is exactly what we aim for, and we’re glad your experience reflected that. We look forward to seeing you again soon!

Business Response

EAGLE PASS, TX

Fernando V|2025 Chevrolet Blazer

Confirmed Sales Customer

10/22/2025

I was sold a new vehicle that had scratches on the hood, I was not informed by the sells man that the vehicle had almost 2000 miles on it. Finance did not honor the contract with me, it was the sells man that did and he did not know all the perks of the contract.

GERARDO RODRIGUEZ

10/23/2025

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

EAGLE PASS, TX

Rosa B|2020 GMC Acadia

Confirmed Service Customer

10/27/2025

Very courteous and answered all my questions that I had on my vehicle

10/28/2025

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

EAGLE PASS, TX

Araceli D|2020 Chevrolet Colorado

Confirmed Service Customer

10/29/2025

servicio rapido y seguro

10/29/2025

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!

Business Response

EAGLE PASS, TX

Ernesto D|2026 Buick Enclave

Confirmed Sales Customer

11/25/2025

The customer service is amazing, they listened to our needs and wants and delivered.

PABLO TORRES

11/26/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

EAGLE PASS, TX

Dora M|2024 Buick Envista

Confirmed Service Customer

11/25/2025

Went well and promptly

11/26/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

BRACKETTVILLE, TX

Sergio P|2024 GMC Canyon

Confirmed Service Customer

11/28/2025

N/a

11/28/2025

Thank you again for choosing Brown Chevy Buick GMC of Eagle Pass and we hope to see you again. We look forward to your next visit! Take care!

Business Response

EAGLE PASS, TX

Osvaldo H|2017 GMC Acadia

Confirmed Service Customer

12/4/2025

Madeleine did an excellent job advising me about my vehicle issues.

12/5/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

EAGLE PASS, TX

Jose M|2026 GMC Acadia

Confirmed Sales Customer

11/27/2025

Very professional. Excellent customer service. Rene t Herrera really went all out to make sure I was informed on all aspects of the vehicle that I purchased.

RENE HERRERA

11/28/2025

We're pleased to know we have been able to exceed your expectations and really help you out! We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Brown Chevy Buick GMC of Eagle Pass and we hope to see you again.

Business Response

EAGLE PASS, TX

Miguel G|2025 Chevrolet Equinox

Confirmed Service Customer

11/28/2025

Good

11/29/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

EAGLE PASS, TX

Gevanna C|2025 Chevrolet Trax

Confirmed Service Customer

11/30/2025

Quick service

12/2/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

EAGLE PASS, TX

Juan F|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

12/2/2025

El tiempo excesivo en diagnosticar y realizar las reparaciones es la razon por la cual les doy solamente dos estrellas, ademas agregaria que debe haber mas comunicacion por parte del area de servicio para informar al cliente de los avances en las reparaciones del vehiculo, en mi caso en particular fueron 16 dias los que tardaron, incluyendo logicamente tramites con la garantia extendida que tengo, pero aun asi es demasiado tiempo.

12/3/2025

Agradecemos que se haya tomado el tiempo de informarnos sobre su experiencia. Parece que la naturaleza de su experiencia no refleja nuestro compromiso con la satisfacción del cliente. Sus inquietudes son muy importantes para nosotros y nos gustaría saber más. Por favor, contáctenos directamente para que podamos abordar y solucionar sus inquietudes.

Business Response

EAGLE PASS, TX

Eriko D|2025 GMC Sierra 1500

Confirmed Service Customer

12/3/2025

Excelente

12/4/2025

Hola, tus comentarios y tu alta calificación son muy importantes para nosotros. No dudes en contactarnos si necesitas algo. ¡Que tengas un buen día!

Business Response

EAGLE PASS, TX

Maggie P|2024 Chevrolet Equinox

Confirmed Service Customer

12/8/2025

first service adviser NOT to good

12/9/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

EDINBURG, TX

Irma G|2023 Chevrolet Traverse

Confirmed Service Customer

12/9/2025

Prompt service. Clara and Eddie were helpful and attentive

12/10/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

EAGLE PASS, TX

Hilario H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/15/2025

excellent service more than i spected

AURELIO MORALES

12/16/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

EAGLE PASS, TX

Andrea C|2025 GMC Acadia

Confirmed Service Customer

12/8/2025

Great customer service

12/9/2025

Hi there, your satisfaction is our top priority. We can't wait to see you again, have a great day.

Business Response

EAGLE PASS, TX

Emma E|2021 GMC Acadia

Confirmed Service Customer

12/10/2025

Excellent

12/11/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

EAGLE PASS, TX

Ricardo G|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/12/2025

Very friendly staff!

12/13/2025

Thank you for recognizing our staff! We’re happy their friendliness made your experience enjoyable.

Business Response

EAGLE PASS, TX

Rosalba H|2026 Chevrolet Traverse

Confirmed Sales Customer

12/15/2025

Excellent servicio

GERARDO RODRIGUEZ

12/16/2025

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

EAGLE PASS, TX

Jose H|2023 Buick Envision

Confirmed Service Customer

12/15/2025

Service performed as scheduled and vehicle ready for me to pick up promptly

12/16/2025

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

EAGLE PASS, TX

Cruz M|2024 GMC Canyon

Confirmed Service Customer

12/16/2025

Service was great, just one thing I noticed. My vehicle’s white trim on the door was left oily and dirty. Instead of white, it looked gray.

12/17/2025

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

CRYSTAL CITY, TX

Julian M|2019 GMC Yukon

Confirmed Service Customer

12/19/2025

Great service!!!

12/20/2025

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

EAGLE PASS, TX

Morris L|2024 Chevrolet Colorado

Confirmed Service Customer

12/21/2025

Always excellent service

12/23/2025

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

EAGLE PASS, TX

Pedro C|2025 Chevrolet Suburban 1500

Confirmed Service Customer

12/24/2025

Fast and professional I appreciate you taking care of us.

12/25/2025

Hi, we're so happy we were able to help you out! Thank you again for choosing Brown Chevy Buick GMC of Eagle Pass and we hope to see you again soon!

Business Response

QUEMADO, TX

Ricardo C|2026 Chevrolet Colorado

Confirmed Sales Customer

1/5/2026

Awes

ROBERTO GUADALAJARA

1/6/2026

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

LA PRYOR, TX

Yolanda G|2026 Buick Enclave

Confirmed Sales Customer

12/19/2025

Pilo Ruiz was very attentive and quick. He always makes buying a vehicle a positive experience!

PORFIRIO RUIZ

12/20/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!

Business Response

EAGLE PASS, TX

Gonzalo V|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/21/2025

The guy who helped us was very helpful and treated us very well I highly recommend him

GERARDO RODRIGUEZ

12/23/2025

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!

Business Response

EAGLE PASS, TX

Claudio H|2024 GMC Yukon

Confirmed Service Customer

12/22/2025

The service department representatives were very professional and took care of all my car's needs.

12/24/2025

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

EAGLE PASS, TX

Jesus B|2026 Buick Enclave

Confirmed Sales Customer

12/28/2025

Our sales associate Gerardo was very attentive and answered any and everyone one of our questions and concerns.

GERARDO RODRIGUEZ

12/29/2025

Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

EAGLE PASS, TX

Jose V|2026 Chevrolet Equinox

Confirmed Sales Customer

12/31/2025

Jerry in sells was very helpful n great service

GERARDO RODRIGUEZ

1/1/2026

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

EAGLE PASS, TX

Elias A|2026 Chevrolet Silverado 1500

Confirmed Service Customer

1/12/2026

Excelente

1/14/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

EAGLE PASS, TX

Maribel S|2024 Chevrolet Tahoe

Confirmed Service Customer

1/12/2026

It took six hours to get the car back from an oil change. This had never happened before, the gentleman was very apologetic. In return they did not charge at all which I thought was nice of them , because they did not have to do that . I have always taken my vehicle there , and will continue to do it .

1/13/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

EAGLE PASS, TX

Brenda T|2026 GMC Canyon

Confirmed Sales Customer

1/14/2026

Lies, deception, false advertising did not comply with was negotiated.

PORFIRIO RUIZ

1/16/2026

Our team has acknowledged this review.

Business Response

EAGLE PASS, TX

Jose D|2026 Buick Encore GX

Confirmed Sales Customer

1/9/2026

Excellent

RENE HERRERA

1/10/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

EAGLE PASS, TX

Dennis R|2024 GMC Sierra 1500

Confirmed Service Customer

1/15/2026

Fast service

1/16/2026

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

EAGLE PASS, TX